Retail Team Member (Island Blue)

Schedule: Part-time | Location(s): Sidney

The focus of this role is to greet and engage customers in a friendly and professional manner and to provide expert knowledge of Island Blue Art & Framing products and services enabling the customer to make informed shopping choices. Delivering an amazing customer experience is the ultimate goal.

Island Blue provides:

  • Competitive salary & benefits package
  • Discounted bus passes
  • Discounted pricing on staff purchases
  • Free back to school supplies for children of employees
  • Career development opportunities
  • Free flu vaccinations
  • Cash Employee Referral Program
  • Friendly & fun atmosphere with a team that respects our community & environment

What you will bring:

Education:      

  • High school diploma

Skills:              

  • Excellent written and verbal communication skills with the ability to convey information in a concise and well-organized manner
  • Adapts easily to change
  • Takes the initiative, is a self-starter
  • Is an excellent team player, working well with others

Experience:    

  • Retail sales experience preferred, but not required

The job:

  • Accurately and efficiently complete POS terminal transactions and back-office system (SEM)
  • Receive product and replenishes shelves in relation to store needs in a quick and accurate manner
  • Be confident with the processes of Inventory Management – ex., Cycle counts, PM orders, price changes
  • Maintain procedures for opening & closing of the retail store
  • Achieve a high quality of product knowledge and seek opportunity to further the product knowledge by asking others, researching product and bringing information to the team.
  • Participate in the merchandising of the retail store and understands the expected standards
  • Consistently participate in the maintenance and housekeeping of the store to ensure an amazing experience and reports any issues that may impact the customer experience.
  • Consistently strive to deliver amazing customer experiences
  • Demonstrate Island Blue Core Values as a work life guiding principle with customers and co-workers
  • Show enthusiasm and a high interest for the job
  • Consistently meet Island Blue standards for dress code
  • Attend staff meetings, workshops and keeps up to date with posted Island Blue communications
  • Willingly accept feedback and takes prompt action on suggestions made by Store Leader and Team Members
  • Work closely and cooperatively with the store Leader, and offers feedback and suggestions to support store goals

As an Island Blue Retail Team Member, you:

  • Create Amazing Customer Experiences through a genuine passion for customer service
  • Have a Thirst to Learn continuously through new product knowledge, training and bringing your ideas for customer improvements
  • Respect for the Team by acting with integrity and supporting meaningful customer and Team Member relationships
  • Make a Difference – be proactive, responsive and flexible
  • Love our Planet by participating and contributing to our eco business practices within Island Blue and our communities
  • Initiate action to prevent problems and contributing to problem solutions
  • Contribute to our environmental sustainability by being conscious of energy use, water consumption, paper use and recycling programs. If there are any environmental concerns, individual staff members must report these concerns to their Leader and, where applicable, address the concern at the time they see it happen

 

Send your resume and cover letter to tammie.wheadon@monk.ca and tell us how you’ve created an amazing customer experience!

 

Thank you to all applicants, only shortlisted candidates will be contacted.

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