Assistant Store Leader

Schedule: Full-time | Location: Duncan

Monk Office is seeking an Assistant Store Leader to join our dynamic Retail Team in Duncan. At Monk Office we reward you with competitive compensation, recognition for your achievements, and opportunities for ongoing training to grow professionally and personally. Do you have the natural drive to lead a team and create excitement about sales? If so, Monk Office might just be what you are looking for!

Come work with an established and vibrant company with its roots on Vancouver Island and its vision in the workplace of the future! Monk Office is an award-winning Office Outfitter and committed to our community and the environment.


Monk Office provides:

  • Competitive salary & benefits package
  • Discounted bus passes
  • Discounted pricing on staff purchases
  • Free back to school supplies for children of employees
  • Career development opportunities
  • Free flu vaccinations
  • Cash Employee Referral Program
  • Friendly & fun atmosphere with a team that respects our community & environment


What you will bring:


  • Post-secondary education in business/marketing or equivalent on the job training


  • Excellent written and verbal communication skills with the ability to convey information in a concise and well-organized manner
  • Detail oriented with well developed organizational and time management skills
  • Merchandising skills are a definite asset
  • Ability to create a fun, enthusiastic, and creative environment where ideas are generated to reach company goals
  • Provides a caring and respectful environment where views can be expressed openly and honestly
  • Ability to make the right decisions in the face of adversity and deals with issues in a timely manner
  • Ability to demonstrate an entrepreneurial spirit and views the business as their own


  • At least 2 years in a retail store environment


What you will do:

  • Supervising day to day operations in-store and acting in the Store Leader’s capacity in their absence
  • Maintaining the store’s facilities and equipment in a presentable, effective and efficient state
  • Training and developing new staff and scheduling and monitoring their performance to meet expectations
  • Executes visual and merchandising standards by keeping the store well merchandised, abundant and reflects the appropriate marketing and signage; pride of place is evident
  • Maintains an excellent working relationship with the Store Leader through communication and recommendations regarding opportunities/concerns arising from market research, Team Member and customer feedback and report analysis
  • Encourages loyalty through the Think Monk Savings program and promotes other Monk Office offerings and services beyond retail
  • Demonstrates Monk Office core values as a work-life guiding principle with customers and co-workers
  • Achieves a high degree of product knowledge and conveys this knowledge to the Team
  • Promotes growth of the Team by skill development, training and coaching and ensures the Team is engaged, energetic and morale is high


As a Monk Retail Team Member, you will:

  • Create Amazing Customer Experiences through a genuine passion for customer service
  • Have a Thirst to Learn continuously through new product knowledge, training and bringing your ideas for customer improvements
  • Respect for the Team by acting with integrity and supporting meaningful customer and Team Member relationships
  • Make a Difference – be proactive, responsive and flexible
  • Love our Planet by participating and contributing to our eco business practices within Monk and our communities
  • Initiate action to prevent problems and contributing to problem solutions
  • Contribute to our environmental sustainability by being conscious of energy use, water consumption, paper use and recycling programs. If there are any environmental concerns, individual staff members must report these concerns to their Leader and, where applicable, address the concern at the time they see it happen.


Send your resume and cover letter to and tell us how you’ve created an amazing customer experience!

Thank you to all applicants, only shortlisted candidates will be contacted.